Case Study
Aligning AI With Business Strategy
Client Context
A mid-sized technology-enabled services company based in North America had begun investing heavily in artificial inte...
Optimizing Supply Chain
Client Context
A North American manufacturing company producing industrial components faced increasing pressure from volatile raw ma...
Closing the Decision Gap
Redesigning Executive Decision Architecture in a Scaling Organization
Client Context
A North American professional services firm ...
Building Internal Capability
Client Context
A rapidly expanding hospitality company operating across multiple North American locations experienced strong revenue...
IBM Market Transformation (1990s)
IBM was losing market share in personal computing and facing declining profits in the early1990s. To survive, IBM undertook a major tra...
Apple’s Return to Profitability (1997–2000)
By the mid-1990s, Apple faced declining sales, fragmented product lines, and mountingfinancial losses. The company was struggling to ma...
Starbucks’ Global Expansion (2008–2010)
During its rapid global expansion, Starbucks experienced inconsistent customerexperiences and operational inefficiencies across interna...
LEGO’s Strategic Turnaround (2004–2006)
LEGO faced significant losses in the early 2000s due to over-diversification, operationalinefficiencies, and weak product strategy. The...
Ford Motor Company (2006–2009)
Facing declining market share and financial losses, Ford launched “The Way Forward," astrategic plan to restructure operations, reduce ...